FREQUENTLY ASKED QUESTIONS (FAQ)

When can I cancel my order?

Only before the order processing begins.

Can I change my order after it’s submitted?
No. Please cancel and place a new order if changes are needed.

What if my package is damaged on arrival?
Report the issue within 24 hours. Otherwise, the claim will not be accepted.

What payment methods are accepted?

  • Credit cards
  • Instant bank transfer
  • Traditional bank transfer (include order number)

Are all prices final?
Prices are in EUR and include Lithuanian VAT. You may be responsible for additional duties or fees depending on your location.

Can I only contact you via email?
Yes, we communicate electronically. You may also use the contact form on our website. Click here.